Effective date: September 21, 2026
Don and Melissa Travel (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit donandmelissatravel.com, contact us, or request assistance with travel planning.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Your name
- Email address
- Telephone number
- Travel interests, destinations, dates, preferences, and other trip details
- Information contained in messages you send to us
Please do not submit passport numbers, Social Security numbers, payment-card information, medical information, or other sensitive information through our public website contact form. If that information is required for a booking, we will provide instructions for submitting it through an appropriate secure method.
Information Collected Automatically
When you visit our website, our website platform, hosting provider, security services, and related service providers may automatically collect limited technical information, such as:
- Internet Protocol address
- Browser, device, and operating-system information
- Pages visited and referring website
- Date and time of visits
- Cookie, performance, and security-log information
This information may be used to operate, secure, troubleshoot, and improve the website.
2. How We Use Information
We may use information to:
- Respond to inquiries and communicate with you
- Understand your travel needs and preferences
- Prepare travel options, quotes, and recommendations
- Provide and administer requested travel-planning services
- Improve our website and business operations
- Detect fraud, misuse, technical problems, or security threats
- Comply with legal, regulatory, accounting, and recordkeeping obligations
- Send marketing communications when you have consented or when otherwise permitted by law
Submitting a general travel inquiry does not automatically subscribe you to a marketing mailing list. You may opt out of marketing communications at any time by following the unsubscribe instructions in the message or contacting us.
3. How We Share Information
We do not sell or rent your personal information. We may share information when reasonably necessary with:
- Website hosting, form-processing, email, security, information-technology, and other service providers
- Cruise lines, tour operators, hotels, airlines, travel-insurance providers, transportation companies, and other travel suppliers when you ask us to research or arrange services
- Accountants, attorneys, insurers, and other professional advisors
- Government authorities or other parties when required by law
- Parties necessary to protect our rights, safety, property, customers, or the public
- A successor in connection with a merger, sale, reorganization, or transfer of the business
Travel suppliers and other third parties may maintain their own privacy policies and are responsible for their own privacy practices.
4. Cookies and Similar Technologies
Our website and its service providers may use cookies or similar technologies for essential functionality, security, website performance, and user experience. You can control cookies through your browser settings, although disabling certain cookies may affect how the website functions.
5. Information Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the information and the reason it was collected.
6. Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, email transmission, or electronic-storage system can be guaranteed to be completely secure. Please avoid sending sensitive personal or financial information through regular email or our public contact form.
7. Your Choices and Requests
Depending on applicable law, you may request that we:
- Provide access to certain personal information we maintain about you
- Correct inaccurate information
- Delete certain information, subject to legal and business-record requirements
- Withdraw consent where processing is based on consent
- Stop sending marketing communications
We may need to verify your identity before completing a request. Privacy rights may vary according to your location.
8. Children’s Privacy
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the website. A parent or guardian may provide information about a child when requesting family-travel services. Sensitive booking information should be provided only through the secure method we specify. Please contact us if you believe a child has submitted information directly to us without appropriate permission.
9. Third-Party Websites
Our website may contain links to websites operated by travel suppliers, social-media platforms, or other third parties. We do not control and are not responsible for their content, security, or privacy practices. Their own privacy policies apply when you visit those websites.
10. Visitors Outside the United States
Don and Melissa Travel is based in Florida. If you access our website from outside the United States, your information may be processed or stored in the United States, where privacy laws may differ from those in your location.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When changes are made, we will post the revised policy on this page and update the effective date.
12. Contact Us
Don and Melissa Travel
Apollo Beach, Florida
